Why Online Reputation Matters

Reputation Management collage

Why Online Reputation Matters? Online Reputation can be source of motivation or the cause of anxiety for business owners! We live in a time, when everyone who has an opinion about a product or service, shares it on social media channels, review sites, and blogs. It’s not just common for customers to surf the web […]

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March 13, 2018

5 Tips to Maintain a Positive Online Reputation

1) Know Your Online Rankings. Conduct a thorough assessment of your online profiles to help you identify the strengths, weaknesses, and opportunities to improve. Take inventory on which review and rating sites your company is being talked about? How many customers and employees (ex-employees) have engaged these sites to voice their opinions? Look at the […]

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Reputation Management: A Society of Voices

Living in a society where everyone has a voice can both revolutionize and frustrate a company.  When every single action your company takes can either be scrutinized or applauded, you need to take notice of what is really going on. For example, if we search for a Senior Living community in Denver, Colorado we get […]

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November 20, 2017

Changes in Google Star Ratings

Why the changes in Google Star Ratings matter for Your Business Success? Reviews in general, including star ratings, are enormously important for a business to become successful.  According to BrightLocal, “91% of consumers read online reviews before visiting a business and 84% of consumers trust online reviews as much as personal recommendations.” What does this […]

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November 5, 2017

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Who’s Managing Your Online Reviews?

Just a few negative reviews can make your business unattractive to potential customers and can take weeks, even months to recover. Most business owners are aware of the gravity of online reviews. Just a few words, written by complete strangers, can give your company’s online reputation a huge boost — or force it into a […]

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October 8, 2017

Who’s managing your online reputation

So, how Can you manage your online reputation? Online reputation management needs tactical thinking, strategy, and a well laid plan. Your plan must require keeping track of every online review. You must respond to every negative review and at least 80% of the positive ones. It involves intentionally and consistently cultivating positive reviews to overshadow […]

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October 8, 2017

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Managing Online Reputation can be Frustrating!

More people today rely on user ratings than they do on recommendations from friends and family. Think about this, when you visit a new city, do you ask your friends where a good place to eat is, or do you go on Google and search for a place? If you chose the latter, you are […]

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September 26, 2017

Managing your reputation is paramount!

There is an old saying, “If a customer is happy he will tell 3 people, if they are unhappy they will tell 15!” Those numbers, of course, are no longer even close to the truth, although in retrospect, they kind of are. With the modern age of the information highway (more like rocket way) people […]

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August 15, 2017